Ensure You're Receiving Your UCS Email
Many email service providers and spam filtering programs offer to protect your email inbox from unwanted messages. However, they sometimes block legitimate communications that you want to receive. Spam controls work in a variety of ways, and regularly make mistakes: mislabeling as spam mail that you want to receive, rejecting legitimate message delivery, and sometimes routing messages to trash folders where you won't see them.
There are several steps you can take to ensure messages from UCS reach your inbox:
- Add the Union of Concerned Scientists to your address book - If you operate an anti-spam software program on your computer, make sure it is properly configured to receive UCS newsletters and messages to which you've subscribed. Some software requires that you add a publication's “from” address to your address book to place it on a "safe" list. Please add the following UCS email addresses to your address book and safe list:
- Check your email filter setting - Other software works by filtering based on the content of messages you receive. We do our best to avoid common filter triggers, but sometimes this is impossible. You may need to revise your filter settings if you want to prevent it from incorrectly labeling mail as spam.
- Contact your email service provider - Your company or email service provider may be operating anti-spam systems on their mail servers without your knowledge. We encourage you to communicate directly with the IT department of your employer or the customer service department of your internet service provider to report any blocking of legitimate mail. The blocking may be occurring because they are using unreliable "blocklists" or error-prone spam filters. Both UCS, and our email vendor Convio, adhere to the best practices of permission-based emailing. Request that your internet service provider reconfigure their system to enable the delivery of our UCS emails you want to receive.